Terms of Use & Privacy Policy
Terms of Use (Agilis Health)
Last updated: [insert date]
Welcome to this website and any related subdomains, web apps, or mobile apps (together, the “Website”). The Website is owned and operated by Agilis Health. By accessing or using the Website, you confirm that you have read, understood, and agree to these Terms of Use. If you do not agree, do not use the Website.
1. Changes to these Terms
Agilis Health may revise these Terms of Use from time to time. If we make material changes, we will post a notice on the Website and update the “Last updated” date. Your continued use after changes take effect means you accept the revised Terms. We recommend saving or printing the current version for your records.
These Terms, together with our Privacy Policy and any other guidelines or license terms posted on the Website (collectively, the “Legal Terms”), form the complete agreement between you and Agilis Health and replace any earlier agreements or understandings about the Website.
2. Definitions
For clarity, the following terms are used in these Legal Terms:
“Content” means any information available on or through the Website, including text, graphics, data, audio, and video.
“Agilis Health” means Agilis Health medical science network, a corporation incorporated under Canadian law, and the owner/operator of the Website.
“Material” means anything a user submits, posts, uploads, or otherwise provides to the Website.
“Service” means the features, tools, and functions offered through the Website.
“User” refers to healthcare providers who have been granted access to the Service.
“Website” / “Site” means this Website, including any medCompass-powered sites and associated applications operated by Agilis Health.
3. Scope and intended use
The Website and any software-generated outputs are provided to support clinical workflows and education. They are not intended for independent medical diagnosis, selecting treatment without clinical judgment, or replacing the decision-making of a qualified licensed clinician. Users must apply professional judgment before relying on any outputs.
4. User-submitted Material
You are solely responsible for the Material you submit. You confirm that:
you have the legal right to upload or post it,
it does not violate any intellectual property rights, privacy rights, or other legal rights,
it is not unlawful, defamatory, abusive, harassing, obscene, misleading, or otherwise harmful,
it is free of malware or code that could harm the Website or other users, and
it does not create an unreasonable technical load on our systems.
Agilis Health may remove or disable access to any Material at any time, in our sole discretion, including Material that breaches these Terms or could create legal exposure.
5. Legal and professional compliance
You agree to follow all applicable laws, regulations, institutional rules, and professional standards that apply to your use of the Website.
You also agree to comply with all privacy and confidentiality obligations applicable to healthcare professionals. Do not post or disclose personal information or personal health information of patients or any identifiable individuals. This includes direct identifiers and information that could reasonably identify someone when combined with other data.
Agilis Health may investigate suspected breaches and take appropriate action, including suspending or terminating access, reporting matters to regulators or law enforcement, and disclosing relevant records where allowed by law and our Privacy Policy.
6. Intellectual property and ownership
The Website, Content, and underlying software (including design, code, workflows, and functionality) are owned by Agilis Health and/or its licensors and are protected by copyright, trademark, patent, and other laws.
Nothing in these Terms grants you ownership rights. You may not copy, reproduce, publish, distribute, sell, or create derivative works from the Website or Content without Agilis Health’s prior written permission, except where permitted by law.
7. Third-party links
The Website may include links to third-party sites. These links are provided for convenience only. Agilis Health does not control or endorse those sites and is not responsible for their content, policies, or practices. You access third-party sites at your own risk.
8. Disclaimers
The Website, Services, Content, Material, and any tools or outputs are provided “as is” and “as available.” While we aim for accuracy, errors or omissions may occur.
To the fullest extent permitted by law, Agilis Health disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
10. Limitation of liability
To the maximum extent allowed by law, Agilis Health and its shareholders, affiliates, directors, managers, employees, advisors, expert committees, or representatives will not be liable for:
any direct damages; or
any indirect, special, punitive, incidental, or consequential damages,
including personal injury, wrongful death, lost profits, lost data, service interruption, or loss of use — even if advised of the possibility of such damages — arising from or related to your use of (or inability to use) the Website, Services, or Content.
If liability cannot be excluded, your remedy is limited to documented direct damages actually paid or retained by you, and that remedy is exclusive.
11. Indemnity
Where permitted by law, you agree to defend, indemnify, and hold harmless Agilis Health and its directors, officers, medical/professional staff, employees, agents, and expert committees from any third-party claims or liabilities arising from your use (or your affiliates’ use) of the Website, Software, or outputs, including related legal fees. Agilis Health may assume the defense of any matter subject to indemnity.
12. Security and user responsibility
While we use reasonable safeguards, no internet transmission is fully secure. Email to or from the Website may not be secure. You are responsible for deciding what to transmit electronically.
You must protect your credentials. Sharing usernames or passwords is prohibited.
13. Clinical and regulatory limitations
You acknowledge that:
the Software has not been reviewed or approved by Health Canada, the U.S. FDA, or any other regulator;
not all content has been reviewed by clinical staff before inclusion in pathways; and
any Software output or report must be checked and validated by a licensed healthcare professional before clinical use.
14. Off-label / unlabeled indications
Agilis Health does not promote the use of drugs or devices outside approved label indications in your jurisdiction. Refer to official prescribing information for approved uses, warnings, and contraindications.
15. Termination
Agilis Health may suspend or terminate your access to the Website at any time, for any reason, without notice and without liability, to the extent permitted by law.
16. Governing law and venue
These Legal Terms are deemed to be made and performed in Ontario, Canada, and are governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. You agree that any claim, dispute, or proceeding arising out of or relating to these Legal Terms or your use of the Website will be brought exclusively in the courts located in Ontario, and you submit to the personal jurisdiction of those courts.
If any part of the Legal Terms is held to be invalid or unenforceable, that portion will be interpreted as closely as possible to reflect the parties’ intent under applicable law, and the remaining portions will remain in full force and effect. Any failure by Agilis Health to enforce a provision of these Legal Terms is not a waiver of our right to enforce that provision later. The rights and obligations that by their nature should survive termination will survive.
Privacy Policy (Agilis Health)
Last updated: [insert date]
This Privacy Policy describes how Agilis Health collects, uses, and protects personal information when you use the Website.
1. Information we collect
When you browse the Website, we automatically collect basic technical data such as:
IP address,
device/browser type,
pages viewed,
time spent on pages, and
referral and usage patterns.
We use this aggregated data to understand traffic trends, improve the Website, and tailor the experience based on user role or tasks.
Some areas of the Website require you to provide personal information, which may include your name, professional title, organization, mailing address, email, phone, or fax number (“Personal Information”). If you submit forms or other communications, we collect that information to provide the requested Service.
2. How we use information
We use Personal Information to:
deliver and operate the Services,
respond to inquiries and support requests,
manage user access and roles,
improve functionality and content, and
evaluate or develop future products/services.
Access to Personal Information is limited to employees, member companies, and service providers who need it for legitimate business purposes and who are bound by confidentiality obligations. We provide training on data security and privacy requirements.
We may transfer information if control of the Website changes (for example, a corporate transaction) or in emergencies involving safety, as allowed by law.
3. When we share information
We do not sell your Personal Information. We may disclose it only when necessary to:
a) comply with legal processes or court orders,
b) protect our rights, property, or safety, or
c) enforce these Terms of Use.
4. Cookies
Cookies are small data files stored on your device. We use:
session cookies to enable smooth navigation and role-appropriate content; and
persistent cookies to remember preferences for future visits.
You can disable cookies in your browser. However, doing so may limit Website functionality.
5. Updates to this Policy
Agilis Health may update this Privacy Policy by posting a revised version on the Website. Changes take effect immediately for new users. For existing users, material changes take effect 30 days after posting, unless law requires otherwise. We encourage you to review this Policy periodically.